Effective Date: December 1, 2025
Last Updated: January 16, 2026
At American Exteriors (“we,” “us,” or “our”), we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://
- Information We Collect
We may collect information about you in a variety of ways:
- Personal Data: Voluntarily provided information such as your name, shipping/service address, email address, and telephone number when you fill out a “Schedule An Appointment” form or contact us for an estimate.
- Derivative Data: Information our servers automatically collect when you access the site, such as your IP address, browser type, operating system, access times, and the pages you viewed directly before and after accessing the site.
- Communication Data: Records of your communications with us, including text messages, emails, or chat logs if you use our “Chat with us” feature.
2. Use of Your Information
We use the information we collect to:
- Provide, operate, and maintain our website.
- Schedule consultations and provide accurate project estimates.
- Fulfill and manage your home improvement projects (roofing, siding, etc.).
- Communicate with you regarding appointments, service updates, and marketing promotions.
- Improve website efficiency and user experience.
- Prevent fraudulent transactions and monitor against theft.
3. Disclosure of Your Information
We do not sell, rent, or lease our customer lists to third parties. We may share information with:
- Service Providers: Third-party vendors who perform services for us, such as payment processing, data analysis, email delivery, and CRM hosting (e.g., automation tools).
- By Law or to Protect Rights: If we believe the release of information is necessary to respond to legal process, to investigate potential violations of our policies, or to protect the rights, property, and safety of others.
- Business Transfers: In connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
4. Tracking Technologies (Cookies)
We may use cookies, web beacons, and other tracking technologies to help customize the site and improve your experience. Most browsers are set to accept cookies by default. You can remove or reject cookies, but be aware that such action could affect the availability and functionality of the site.
5. SMS and Text Messaging
If you opt-in to receive SMS notifications or appointment reminders:
- You may receive messages regarding your inquiry, schedule changes, follow-ups or promotional offers.
- Message and data rates may apply.
- Message Frequency may vary
- Reply HELP if you need assistance
- You can opt-out at any time by replying “STOP” to any text message received.
- Privacy Note: We do not share SMS consent data with third parties for their own marketing purposes.
6. Third-Party Websites
Our website may contain links to third-party websites (such as Facebook or YouTube). This Privacy Policy does not apply to those third-party sites. We are not responsible for the content or privacy practices of any third parties.
7. Security of Your Information
We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable.
8. Policy for Children
We do not knowingly solicit information from or market to children under the age of 13. If you become aware of any data we have collected from children under age 13, please contact us using the information below.
9. Your Rights
Depending on your location, you may have the right to:
- Request access to the personal data we hold about you.
- Request that we correct or delete your personal data.
- Opt-out of marketing communications.
10. Contact Us
If you have questions or comments about this Privacy Policy, please contact us at:
American Exteriors 26105 Orchard Lake Rd, Suite 101
Farmington Hills, MI 48334
Phone: (231) 394-0850
Website: https://